At Muqaddasscents, we understand that sometimes plans change. If you need to cancel your order, please review our cancellation policy below.

1. Order Cancellation

• You may cancel your order within [insert number] hours of placing it for a full refund.
• To cancel your order, please contact our customer service team at [insert contact information] as soon as possible. Include your order number and the reason for cancellation.

2. Cancellation After Processing

• If your order has already been processed or shipped, we may not be able to cancel it. In this case, you will need to follow our return policy once you receive the item.

3. Refund Process

• If your cancellation is approved, we will process your refund within [insert timeframe] and notify you via email.
• Refunds will be issued to the original payment method used at the time of purchase. Please note that it may take some time for your bank or credit card company to process and post the refund.

4. Changes to Orders

• If you wish to make changes to your order (e.g., changing the shipping address or modifying items), please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed.

5. Contact Us If you have any questions or concerns regarding our cancellation policy, please contact us at:

Muqaddasscents

Central Ave, D.H.A. Phase 2, Karachi, 75500, Pakistan
support@muqaddasscents.com

+92 347 2424805